Our Clients

We strive to exceed your needs

Home Instead Senior Care and our team of CAREGivers make the effort to understand and exceed the needs of every client and their families.

When these needs are altered, we are quick to tailor our services to ensure our clients are always satisfied and their families are confident that their loved ones receive the best personal home help, care and support they deserve.

Client testimonials

We asked some of our clients and their families to provide feedback on their experience in receiving services from Home Instead Senior Care in Sydney's Inner South Western Suburbs. Here is what they had to say:


Over the past 12 months Home Instead has provided mum with high quality care that has been responsive to her needs and enabled her to continue living at home. The carers have developed strong supportive relationships with mum and in his role as Director, Bjorn Jonsson, manages care arrangements efficiently and with a genuine concern for mum's best interests.  We value the empathy and flexibility of Bjorn and the Home Instead carers and the high quality service they continue to provide to mum.


I recently broke my wrist and a  Home Instead CAREGiver was arranged to come to my home for 1 hour each day for 6 weeks after my accident to shower me and to tidy the kitchen, heat my lunch etc. My CAREGiver did an excellent job. She arrived at my home punctually each day, was bright and friendly and was extremely efficient. I was amazed at all the chores she did in one hour. At all times, she treated me with the utmost of respect and dignity at a time when I was experiencing a loss in confidence following my fall. I believe that her positive manner has helped in my recovery, not only in the practical assistance that she provided, but also for my overall mental health and well being. She is a great asset to Home Instead Senior Care and I am extremely grateful for her support. Thank you for sending her to me. On two days when she was sick, another Home Instead CAREGiver came at short notice to shower me. She was also bright friendly and efficient and I appreciated the fact that another carer was found for me when my usual carer was sick.

JH - Home Instead Senior Care Client, July 2016.